At Hitekhub,we recognize the innovations that MSPs have brought in transforming and shaping enterprises around the globe.
We strive to be a strategic partner by adding tangible value to their programs and creating workforce solutions catered to the unique needs of MSPs and their customers.
Client demands have matured, modes of worker engagement have evolved rapidly, and business leaders expect an evolution from transactional to strategic service delivery. As a consultative and engaged partner, we are dedicated to elevating the value, not just the headcount, of the MSPs we serve.
How we recruit top talent.
We are razor-focused on adding value to MSPs through
a tactical and strategic approach. Take a look.
Communication
- We facilitate constant communication with MSP program managers about what is and isn’t working in the program to address any pain points and continuously improve performance.
- Together with MSP partners, we review lessons learned, define ongoing prerequisites for success, discuss trends, and share best practices.
- We seize opportunities to share perspectives and solicit feedback.
Collaboration
- We share technology shifts and trends, industry-specific insights, market rate intelligence, and best working practices to help MSPs influence client buyers while capturing more spend and market share.
- We work to develop a collaborative roadmap for strategic management processes as programs migrate to their next stages
- We engage stakeholders and end users through educational content, insights, and a library of creative resources to fuel success.
Quality Fulfillment
- Our internal performance metrics closely mirror MSP scorecards, SLAs, and KPIs so that our incentives always remain aligned to the MSP’s value propositions.
- Our globally distributed 24/5 recruiting engine matches the best talent to opportunities with local ambassadors to drive candidate engagement and advocacy.
- Our commitment to talent quality, diversity, and ongoing consultant care delivers superior redeployment rates FT conversion rates.
Compliance
- Hitekhub management promotes a culture of honesty, integrity, inclusion, and equity. Our internal processes eliminate bias while promoting outstanding candidate skills.
- Together with MSP partners, we review lessons learned, define ongoing prerequisites for success, discuss trends, and share best practices.
- We seize opportunities to share perspectives and solicit feedback.
Recruiting Process
How we recruit top talent.
Our dedicated Account Managers are well versed with each of our client’s work culture, industry trends, projects, and hiring needs. The Account Managers meet with our client’s hiring managers on a regular basis to determine key performance indicators (KPIs) for each position such as departmental role, expected deliverables, project timeline, etc. to ensure great hires.
- Business Discovery Meeting
- Initial exploratory meeting to map out a client’s work culture, hiring trends and needs, and expectations for contingent labor.
- Key Performance Indicators (KPIs)
- An account manager will draft key performance indicators for each job position after interacting with a client’s hiring manager on their expectations for a potential candidate.
- Debrief our internal delivery team
- The account manager briefs our recruiters on specific traits and skills they should search and assess for in candidates for a client’s job orders.
We are passionate about cultivating a premium network of human capital that are essential to our clients. For each of our client’s needs, we search our extensive database of past consultants, active and passive candidates, job boards, referrals, social media, and tech forums where talented candidates spend their time. All of our recruiters have a technical educational background and receive extensive in-house training to engage and qualify capable candidates for each job order. We also incorporate our client’s skills grid, hiring manager input, and industry knowledge to qualify and present the best-suited candidate for each job requirement. e a rigorous screening process to select the best candidates for each job opening resulting in a high submission-to-placement ratio.
- At the forefront of recruiting methodology
- We utilize big data to scour job boards, social media, and various tech websites to compile comprehensive profiles of millions of top tier candidates.
- Dynamic talent communities
- We actively develop & maintain networks of top tier consultants in Cloud & Big Data that we reach out to with great success for our job openings.
- Robust screening process
- Our recruiters incorporate a rigorous screening process to select the best candidates for each job opening resulting in a high submission-to-placement ratio.
Once we vet a candidate’s skills and experience, we’ll present their profile to our client for review. We will highlight a candidate’s experience, professional highlights, skill sets, and all other pertinent information we gather during our screening process. Once a candidate is chosen after being interviewed by the client, we begin the on-boarding process and handle all the logistics so that the consultant can start working on the engagement.
- Submit the candidate
- We present each candidate to the hiring manager after a rigorous internal screening process highlighting pertinent strengths of each candidate.
- Schedule interviews
- We co-ordinate with both the hiring manager and the candidate to schedule interviews and prep the candidate accordingly.
- On-board the candidate
- After a confirmation, we take care of all background checks, drug screens, E-Verify screening, tax information, payroll, etc. as needed.
We believe that the quality and efficiency of our staffing solutions is enhanced by the care we devote to our consultants after placing them on an engagement. Consequently, we periodically check in with each of our consultants to provide them with client feedback and offer additional training or mentoring if needed. We offer industry-best benefits to our consultants and provide them with ongoing care ensure great performance. After rolling off from an engagement, our recruiters actively assist in re-deploying a consultant on other engagements based on client feedback and consultant’s preferences.
- Performance checkpoints
- We ensure a consultant is growing professionally during an engagement by providing client feedback and mentoring on a regular basis.
- Consultant Care
- Our recruiters and HR team are always there to resolve any issues our consultants face during an engagement.
- Analyze and improve
- We regularly measure and analyze whether we have met the KPIs set by our clients and consider both client and consultant feedback to improve our delivery.
Our Talent Verticals.
We have a successful track record of placing hundreds of consultants with
the right mix of business and domain experience in the following areas.
Digital Transformation Talent
MuleSoft
Amazon Web Services
Microsoft Azure
Qlik & Tableau
Robotic Process Automation
Technology Talent
Application, Web, & Mobile Development
Business Intelligence
ERP Talent
UI/UX
DevOps & Release Management
Quality Assurance Talent
Database Design & Development
Finance & Professional Talent
Bookkeeping
Call Center Representatives
Cost Accountants
Customer Service Reps
Credit/Collections
Executive Assistants
HR Generalists
Internal Control
Payroll
Risk Managers
Sales Representatives
Tax Representatives